What time do you open and close?
Bents opening times are Mon-Fri 8.30am until 9pm, Sat 8.30 am – 5.30pm and on Sunday our restaurant opens at 8.30am with our centre remaining open till 5pm. Bents opening times are subject to change seasonally.
How do I contact you?
Write to Bents: Bents Garden and Home, Warrington Rd, Glazebury, Cheshire, WA3 5NT
Email Bents: info@bents.co.uk
Phone Bents: 01942 266300
Fax Bents: 01942 266 310
What are you doing to help the environment?
At Bents we care passionately about the environment and have a vision of a happier, healthier and greener future. Our five green footprints are areas where we as a business can make a difference to the world around us.
Can I be added to your mailing list?
Yes. You can register with us to receive further information about future activities, just click here.
Who should I speak to regarding a query or issue?
Either write to, email us on info@bents.co.uk, or call Customer Services on 01942 266300 where our friendly and helpful team will be able deal with or transfer your call accordingly.
Customer query or issue Bents Garden and Home
Warrington Rd
Glazebury
Cheshire
WA3 5NT
What disabled facilities are there?
Bents has been awarded the Two Ticks symbol in recognition of its positive approach to disability. Located all on one level, Bents has wide aisles and generous space for leisurely browsing. We have disabled toilet facilities, while wheel chairs can be reserved prior to your visit by calling customer services or picked up whilst in store. Outside, our car park has disabled parking spaces and our delivery service can assist in getting those heavier items home. As part of our on going improvement programme we will be providing further and improved disabled sanitary facilities at Bents by October 2008.
Read more about
Bents Accessibility.
How do I get to the store?
Bents is located in Glazebury, near Leigh and Warrington. We’re just off the A580 East Lancs Road at the Greyhound / Total roundabout, (follow the brown signs) which is easily accessible via the M6, M61, M62, M56 and M60 motorways.
View map
Is there a car park?
Yes. Bents has an extensive car park, which is free to use.
How do I arrange a personal shopper?
Our exclusive Personal Shopper service is available Monday to Friday 9am – 7pm and Saturday 9am – 4pm. Booking is preferred but not essential (subject to availability) and can be done by visiting our Customer Service desk or calling 01942 266300.
So we can gain a better understanding of your requirements we recommend that you fill out our Personal Shopper form, copies of which can be located in store or down loaded from our services section of our website – LINK TO THIS. You can post your completed forms to us at the address below, email us on info@bents.co.uk, or phone us with you’re your information, or alternatively when next visiting you can hand your information to us at our customer services in store.
Customer Services
Bents Garden and Home
Warrington Rd
Glazebury
Cheshire
WA3 5NT
Find out more about our
Personal Shopper service.
Do you have a delivery service?
Yes. As well as Bents having a convenient hassle free home delivery service we also offer you a free to use self-drive van service – we even provide the petrol! Customer Services on 01942 266300 can provide you with further more detailed information on our delivery and self drive services.
Find out more about home delivery.
Is there a restaurant at Bents?
Yes. At Bents we have an award winning 750 seater restaurant and speciality coffee caffé, both serving freshly prepared food made from fresh quality ingredients on the premises daily.
Find out more about dining at Bents.
Where are the baby changing facilities in your store?
These are currently located in our disabled toilets but as part of Bents ongoing improvement program we will have, by early October 2008, new and improved facilities.
Do you sell gift vouchers?
Yes. Bents gift vouchers make the ideal gift for all occasions. Available in denominations of £5, £10 & £25, they can be purchased in store from our pay points or Customer Services or by telephoning customer services on 01942 266 300 to take advantage of our convenient Bents gift voucher postal service.
Where can I use your vouchers?
Our vouchers can be spent in all Bents departments including the restaurant, with the exception of The Edinburgh Woollen Mill, Pets Corner, Paramount and GBC Buildings for Leisure concessions.
Do your gift vouchers have an expiry date?
No. Our vouchers don’t run out. However, defaced or damaged vouchers will not be accepted and we are also unable to refund or replace any lost or stolen vouchers.
Can I shop online at www.bents.co.uk?
Not at the moment, but in the near future you will be able to choose from a wide selection of items. In the meantime call Customer Services on 01942 266324 and they will be able to help you with locating the product or service that you are looking for.
Do you sell what I’m looking for?
Call Customer Services on 01942 266300 and they will be able to assist or divert your call to the relevant department. Our teams know about all our products and can help you find what you’re looking for.
What is Bents’ refund policy?
At Bents we ensure any problems are handled swiftly and professionally. We want you to be able to buy with confidence. That’s why we’re happy to offer a full refund or exchange on any purchase you’re not 100% happy with provided you return it within 28 days, along with proof of purchase and in saleable condition. And we’re so confident in the quality of our home-grown hardy plants that they come with a five-year guarantee to grow. Simply return any plant that fails with its bed card or proof of purchase and we’ll happily offer you a replacement. Sale and particular items for sanitary reasons do not qualify for our usual refund or exchange policy. This does not affect your statuary rights.
Do you have a sale?
Yes, but only once a year. In 2007 our sale began on 27th December and finished on 20th January 2008.
How do I apply for a job?
We’re always on the lookout for new talent at Bents to join our award-winning team. So if you think you have what it takes to help maintain Bents reputation as the UK’s Best Garden Retailer and award-winning restaurant apply online today for future opportunities.
Click here to view our current vacancies.
Do I need any previous work experience to work at Bents?
No previous experience is required to join our award-winning family-run business; however we look for dedicated, committed and enthusiastic individuals who will be as passionate about service and their products as we are.