1. What are the current dining opening times?
2. What are the dining facilities at Bents currently open?
3. Can I book in advance?
4. What is the process if I do not have a be inspired card? Can I sign up at the restaurant entrance?
5. When will Bents be doing birthday cake vouchers again for be inspired members?
6. What if there’s no information registered on my beinspired card?
7. When will Bents be doing birthday cake vouchers again for beinspired members?
8. When do the afternoon teas start again? How long will expired vouchers be valid for?
9. Is there a maximum number of people per household/party who can dine together?
10. Will take away options be available from the restaurant or are these still outside?
11. What are the opening times for The Alfresco Huts?
12. Where will I leave my trolley whilst dining?
13. When will fish and chip Friday start again?
14. How are the governments rules and restrictions being enforced?
15. When will fish and chip Friday start again?
16. How are the governments rules and restrictions being enforced?
17. Are the customer toilets open?
18. Is it a just a be inspired card per household that is required? For example, if two friends are dining together will they both need to have a be inspired cards?
19. After people have paid for their shopping at the tills, are they allowed to return to the restaurant?
20. Will hand sanitizing be compulsory after leaving dining to limit the risk of contamination?
21. Will the pet café be closed off from the rest of the store? What happens if I want to access it from inside? Will I have to go round and queue again outside?


What are the current dining opening times?

Monday to Saturday
Breakfast 8.30 to 11.30am
Lunch 12-2.30pm
Afternoon service 2.30 to 4.30pm

Sunday
Breakfast 9 to 11.30am
Lunch 12 – 2.30pm
Afternoon service 2.30 to 3.30pm

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What are the dining facilities at Bents currently open?

We have four alfresco dining destinations for you to choose from:
Lakeside Alfresco Dining (book to dine)

Brand new for 2021, our heated and covered marquee is now open! We have launched NEW spring menus that are bursting with seasonal flavour, ready for you to indulge within our glorious lakeside dining setting.

Booking is now live for our lakeside alfresco dining https://bookings.designmynight.com/book…

The Alfresco Huts (no booking required)
All the Alfresco Huts offer coffees, plus gluten-free carrot cake muffins – all to be enjoyed for take away and outdoor dining. Our dining team are ready to safely welcome you to enjoy these amazing treats!

The Pet Café Alfresco (no booking required)
We’ve extended our outdoor seating area and taken our Pet Café alfresco! Offering a range of sandwiches, home bakes and hot & cold drinks, perfect for walkers, families and our furry friends!

Jurassic Cove Alfresco (no booking required)
Enjoy alfresco dining with lakeside views by our play area, Open Skies and Jurassic Cove Golf with a range of sandwiches, home bakes and refreshments. Perfect for a quick lunch for those on the go! No need to book.

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Can I book in advance?

Tables can be booked for our Alfresco Lakeside Dining destination either on the day or in advance.
Booking a table has never been so easy with free and instant online restaurant reservations across our dining destinations. With our online booking system you can pre-book your table today, guests can feel confident with a small £10 deposit to secure bookings, text messaging notifications and email confirmation. Make your reservation today to indulge in the ultimate Bents dining experience!
Follow these 3 simple steps:
Step 1) Book your table via out online booking system *a £10 non-refundable deposit required per booking
Step 2) Sit back and relax knowing you’re all booked! You will receive an email confirmation and a text alert reminder
Step 3) Simply confirm and attend to the dining destination to dine and enjoy!

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What is the process if I do not have a be inspired card? Can I sign up at the restaurant entrance?

You can sign up for one in the queue to give to the restaurant greeter on entering the restaurant. You will then have your card available immediately to be scanned into the dining areas.

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When will Bents be doing birthday cake vouchers again for be inspired members?

As you enter dining, we will be scanning you in with your be inspired card for Test and Trace purposes, there will be no facility to look up postcodes or member details.

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What if there’s no information registered on my be inspired card?

Details can be added, or if its de-activated we can re-activate your card with the main greeter in dining. Please also remember to give us your phone number.

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When will Bents be doing birthday cake vouchers again for be inspired members?

Not just yet unfortunately, all members who have provided us with their date of birth will now be emailed with details of their alternative reward along with details of how it can be redeemed.

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When do the afternoon teas start again? How long will expired vouchers be valid for?

Vouchers are now valid for a 12 months. We hope to begin afternoon tea booking again in May once we are re-open and up and running.

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Is there a maximum number of people per household/party who can dine together?

In line with the government guidelines, restaurant visits should currently occur in groups of two households or up to 6 people.

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Will take away options be available from the restaurant or are these still outside?

Our Alfresco Huts remain open for takeaway.

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What are the opening times for The Alfresco Huts?

Hut 1 (Formerly ‘The Coffee Hut’ Located next to The Food Hall)
Monday – Saturday: 9.00am – 4.00pm
Sunday: 9.30am – 4.00pm
Hut 2 (Formerly ‘The Sandwich Hut’ Located next to The Food Hall)
Monday – Sunday: 10.00am – 4.00pm

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Where will I leave my trolley whilst dining?

You will be taking your trolley with you to your table for now.

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When will fish and chip Friday start again?

Not at the moment sorry, as we are not open in the evenings.

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Where will I leave my trolley whilst dining?

You will be taking your trolley with you to your table for now.

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When will fish and chip Friday start again?

Not at the moment sorry, as we are not open in the evenings.

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How are the governments rules and restrictions being enforced?

All dining customers will be greeted by our team.

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Are the customer toilets open?

Yes

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Is it a just a be inspired card per household that is required? For example, if two friends are dining together will they both need to have a be inspired cards?

Each member dining with us at our Lakeside Alfresco Dining destination will need to be a be inspired member, so one card each.

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After people have paid for their shopping at the tills, are they allowed to return to the restaurant?

No sorry, checkout is the last point before leaving the building. Your shopping can be taken into the restaurant with you though.

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Will hand sanitizing be compulsory after leaving dining to limit the risk of contamination?

Hand sanitising is compulsory on entering dining but not on leaving. Sanitisers are also located around the store.

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