CORONAVIRUS - WHAT WE'RE DOING - UPDATE

We have been working very hard during the last few weeks creating a safe and secure shopping environment at Bents for our colleagues and customers, and you thankfully have been telling us just how much you have enjoyed it and how safe you have felt.

So from Thursday 14th May, following the recent government guidance and the understanding of the importance of gardens and outdoor spaces for our physical and mental well-being, we will be safely reopening up the rest of our store. This is with the exception of our dining areas and entertainment attractions.

We have adapted our centre and processes to make sure we’re meeting the government social distancing guidelines, these include:

• There will be just two entrance and exits and our friendly security guards will be there for you with a clean trolley at the entrance

• To help inform you of the guidelines and to control the number of customers entering the centre – we’re encouraging no more than two people to shop together at the moment please.

• In addition to our cleaning stations we have added extra signage inside and outside of our store to help advise you on, amongst other things, of our new one-way system.

• And as we did in our food hall screens have been added to each till bank and we asking customers to pay on card where they can.

You can also still click and collect online or use on online new food order and collect service if you prefer to minimise contact as much as possible. And we are still offering a range of products in-store and online, available for home delivery.

From our Family to yours we wants to thank you in advance for your patience and your support throughout this situation.