Visit us with confidence, knowing we have received recognition of our high standards of customer care, having been presented with two Covid secure accreditations

The accreditations include the Visit Britain We’re Good to Go award and the AA’s Covid Safe recognition; providing further peace of mind for customers looking to take advantage of the next step in the Government’s Road Map.

Matthew Bent, our MD says “The two accreditations we have received from Visit Britain and the AA mean a great deal to us. They are two hugely respected organisations so we hope the awards will help provide even more confidence for our customers as we continue to navigate the Covid roadmap.”

Throughout the day we hope to provide a calm and spacious environment, encouraging appropriate social distancing for the benefit of all our customers and colleagues

Where possible please shop with no more than 2 per household, and if circumstances allow, visit without children.

From our family to yours, we thank you for your ongoing support throughout this period.

Safety in store
We remain open in line with Government guidelines – which allow all garden centres to continue trading – and we are really grateful, as a local family owned and run business responsible for over 388 peoples livelihoods, to be able to do so.

Throughout this period, we will not compromise on any of the stringent safety measures we already have in place and will continue to add more to help keep you safe.

Just a little reminder of the measures that we have in place to keep you safe:
• Restrictions to entry with only two of our entrances open and monitored by our colleagues
• Strict social distancing and one-way systems
• Stringent cleaning schedules and stations throughout the store.
• Carefully controlled number of customers in store to ensure safe social distancing, which can at times lead to a queue outside
• Our non essential products are available for sale online at bents.co.uk

We have now also introduced the below new measures:
• Increased our marked out outdoor queuing spaces to 2.5m
• Increased our security guard presence outside and inside the store to ensure people are adhering to the rules.
• Insisting that each household group visiting must take a trolley to assist with social distancing
• We also recommend that you limit the number of people from your household that visit with you for your essentials trip

To further protect our customers and colleagues, we will be challenging customers who are not wearing a mask, unless they are exempt in line with government guidance

We also continue to work closely with the local council, the Cheshire Police force and our own Health and Safety consultants.

We’re open and we’re here for you every day. . .
Monday to Saturday from 8.30am – 5.30pm
Sunday from 10.30am – 4.30pm

Shopping online

Our website features a wide selection of our products and we are also expanding our click and collect service, providing other options for shopping with Bents.  We will continue to review our services and will provide updates if things change, but in the meantime if you have any additional questions please do not hesitate to contact us via email at: howcanwehelp@bents.co.uk

Dining with us

Whilst we have continued to provide customers with takeaway options throughout the latest lockdown, we can now offer a number of Alfresco dining destinations throughout the store, all of which offer a delicious choice of homemade, freshly prepared food.

View menus, opening times and more details online here Welcome to Dining At Bents | Bents Garden & Home

In addition to the seating areas located next to The Alfresco Huts, Pet Café and Jurassic Cove Adventure Golf Course, we have also extended the outside seating area around our picturesque lake. Alfresco Lakeside Dining includes an extensive decking area and a covered marquee area, which is open sided in compliance with Government guidelines, and offers shelter from the elements.

Whilst prior booking is required for Alfresco Lakeside Dining, which can be made online here Make a booking | DesignMyNight or in store on the day, Bents additional outdoor dining options are all open on a take away or walk-in basis.

From our family to yours, we appreciate your on-going support.

To see a copy of our COVID19 Risk Assessment, please click here

To see a copy of our COVID19 Dining Risk Assessment, please click here